FAQ & Site Info
Terms of ServiceWelcome to The Secret Jewelry Box. I am so happy to show case my store here on eCrater and really hope you enjoy it and find that unique, trendy, classy, piece or set of jewelry.
I strive and aim to make your shopping experience here easy and enjoyable while giving you prompt service that accommodates you, my guest!
At any time you have any questions, problems, etc I ask that you contact me asap so we can take care of you.
-Upon payment received, your order will be shipped in a well packed, shipping box that assures your handcrafted jewelry will be safe and sound during it's shipping journey to you!
-Payment is to be paid in full within 5 business days (Monday-Friday)if not, order will be cancelled and I will message you with the contact information you provide with the order you placed to let you know and to see if you still want to proceed with your order.
-I accept Paypal. After your payment has cleared, your order will be shipped promptly.
-I do Free combine shipping, which means if you buy more than one item from my store, I will ship all items to your address in shipment.
-Please make sure your contact information is correct, I will not be responsible for any typos, or incorrect shipping addresses that you enter, so please make sure to double-check your shipping address.
-All items are 100% hand made. All designed personally by me, Krystal Cely of The Secret Jewelry Box.
-Please leave positive feedback as I care greatly about my store and feedback as well as your experience as my guest!
- If you have any problems or concerns please let me know and I will be happy to try and resolve the issue as soon as possible.
-All sales are final unless you have messaged me as directed in the above statement to resolve any issues or problems.
All Designs are protected by copy right for The Secret Jewelry Box and ask that you respect my hand crafted and designed pieces.
-I welcome custom orders and am happy to offer bulk discounts. Contact me if you are interested.